Volunteer
Volunteer With Us
Be Part of the Bridge
Volunteers are the heart of Southwest Bridge Health. Whether you welcome patients, interpret, support clinic operations, or provide clinical care, your time and compassion help uninsured neighbors feel safe, respected, and understood.
Volunteer Roles
Ways to Serve
Every volunteer plays an important part in helping patients feel welcomed, safe, and understood. Whether you are greeting patients, helping with forms, interpreting, supporting clinic flow, or providing licensed clinical care, your time and skills help make free healthcare possible for uninsured neighbors.
Front Office Volunteers
Greet patients, assist with check-in and intake, help confirm basic eligibility, manage forms, and support patient flow.
Interpreter Volunteers
Help patients and clinicians communicate clearly, understand instructions, build trust, and maintain confidentiality.
Clinical Volunteers
Physicians, nurse practitioners, physician assistants, nurses, allied health professionals, and students can help provide exams, care plans, referrals, medications, testing, and documentation.
How We Work
Team-Based, Compassionate Care
Southwest Bridge Health uses clear workflows, HIPAA-compliant documentation, referral pathways, and team-based care to support patients and volunteers. Volunteers receive orientation and ongoing support so they can serve with confidence.
- Standardized intake and eligibility screening
- HIPAA-compliant documentation
- Clear referral pathways
- Team-based care
- Trauma-informed, culturally responsive communication
- Volunteer orientation and ongoing support
When & Where
Serve at the Clinic or in the Community
Mondays
New Heights Laundry Hub
2121 Red Arrow Highway
Benton Harbor
4:00–6:00 PM
Support community-based care in a trusted neighborhood space.
Tuesdays
Southwest Bridge Health
100 West Main Street
Benton Harbor
1:00–5:00 PM
Assist with core clinic operations, intake, and clinical care.
Thursdays
River of Life Christian School
671 McAlister
Benton Harbor
4:00–6:00 PM
Help provide accessible care to families and neighbors in a familiar community setting.
Volunteer Expectations
What We Ask of Every Volunteer
All volunteers help protect the trust, privacy, and dignity of the people Southwest Bridge Health serves. Volunteers are expected to follow clinic workflows, communicate clearly, and ask questions whenever they are unsure.
- Uphold confidentiality and HIPAA standards
- Treat every patient with dignity and respect
- Follow clinic workflows and safety protocols
- Communicate clearly and compassionately
- Ask questions when unsure
- Represent the mission and values of Southwest Bridge Health
- Preferred commitment: 8 hours per month for 6 months
Support Beyond Care
Connecting Patients With Helpful Resources
Healthcare often goes beyond a single visit. Southwest Bridge Health can help connect patients with resources for medications, benefits, and other community support when available.
- Medicaid and Healthy Michigan Plan assistance
- SNAP and WIC support
- Low-cost pharmacy options
- Specialty care referrals when available
- Community resource connections
Volunteer Application
Ready to Be Part of the Bridge?
Thank you for your interest in volunteering with Southwest Bridge Health. Please complete the form below so we can learn more about your skills, availability, preferred role, and how you’d like to serve. A member of our team will review your information and follow up with next steps.
Help Build a Healthier Community
Your support helps provide free primary care visits, medications, supplies, testing, and outreach clinics for uninsured neighbors across Southwest Michigan.